Please fill out this online form to the best of your ability and one of our Volunteer and Travel Specialists will be in touch with you to customize a special itinerary for you!

 

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Enrollment Policy, Terms and Conditions


  1. Upon receipt of your application and deposit, we will e-mail you indicating receipt of your registration within one business day. Then we will start the process of confirming your placement. Some programs require a wait period of 1-2 weeks before placement can be confirmed. Some projects, especially those that involve children, also require criminal background checks. We reserve the right to cancel a volunteer's placement if information is found that disqualifies the volunteer from a certain program. By consenting to this form, you are also allowing Tropical Adventures to run a criminal background check if necessary. Upon confirmation of your volunteer placement, we will e-mail you: • A confirmation letter with arrival and other information. • A Welcome packet with specific information to prepare you for your trip. You will often receive this information over the course of several weeks through a variety of different e-mails. • A Volunteer Placement Questionnaire, which we ask that you fill out and send back to us as soon as possible. Upon full payment, we will e-mail you: • A volunteer manual detailing the organization with which you will be volunteering. (Our manual is currently being written and may not yet be available.) • One or two weeks before your start date, we will e-mail you: • Airport pickup confirmation • Home stay confirmation, if applicable to your program. Please keep in mind that home stay information may arrive only a few days before your departure during high season. Please be aware that our assignment of a host family is not a guarantee. On rare occasions, we have to make a change to your home stay due to, for instance, family emergencies or issues with your host family which are out of our control. If this occurs, you will be assigned a new, comparable host family. • Any changes that might have occurred between your registration and your start date. Payment We ask that volunteers make their full payment at least 60 days before their start date so that their money can reach the project well in advance of their arrival. Volunteers will be assessed a rush fee of $100 if full payment is not received at least 45 days before the start date. In certain programs, volunteers can be cancelled if full payment is not received at least 45 days before the start date. This policy reflects the fact that these projects rely on volunteer donations and work and are affected negatively when volunteers cancel at the last minute. The application deposit and late fees are nonrefundable, unless the placement requested by the volunteer cannot be made. This policy reflects the work that goes into booking and arranging logistics for each volunteer. Project Changes and Extensions If you would like to change the dates or any details concerning your volunteer project placement, you can do so at no extra charge by sending an e-mail to Tropical Adventures at least 60 days before your start date. If you change your volunteer placement less than 60 days before your departure, you will be charged $100. Some programs cannot be changed less than 45 days in advance without paying a significant fee. These fees reflect the fact that the volunteer organization has already scheduled the volunteer and received a donation. If you are interested in extending your volunteer project once it has begun, you can add extra weeks at the project location for the additional cost stated on the price list by speaking with your volunteer coordinator, our office by phone or by sending an e-mail to Tropical Adventures (volunteer@tropicaladventures.com). Cancellation and Refund Policy If you choose to cancel your project, you can do so by sending an e-mail to your Volunteer Travel Advisor (or to info@tropicaladventures.com). Your cancellation will become effective from the day your Volunteer Travel Advisor receives this notification. The following refund policy applies: 
 1. If you cancel 61 days or more before your start date, you will receive the full amount paid, minus the application deposit. 
 2. If you cancel between 31 and 60 days before your start date, you will receive 50% of the amount paid minus the application deposit. 
 3. If you cancel 30 days or less before your start date, no refund will be issued. 
 4. If you cancel once your project has started, no refund will be issued. 
 5. The initial application deposit and any rush, late or change fees are non-refundable, unless we cannot place you with the volunteer project for which you enrolled. In that case you will receive a full refund of all money paid to Tropical Adventures. This does not include changes made to your project once you arrive (due to weather, your change of mind, or emergency situations). Your safety is of utmost importance to us and we reserve the right to switch your project if we feel the environment is unsafe – due to circumstances out of our control. Accommodations, Meals and Other Inclusions It is the responsibility of the volunteer to confirm what is included in the project cost. The eating and living facilities at your project location will be of a local standard, and may differ from what you are accustomed to in your home country. You may be required to share a bedroom and/or bathroom. Volunteers are expected to adapt to and show respect for local living conditions. Commutes between host families, language schools and projects are normally very short. However, depending on the project you are assigned, these commutes can vary, and may be up to an hour in certain locations. This again is part of daily life for your host family members. If transportation is required (such as a bus) to get to your project, it is not included and must be paid for you in cash at the time.
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