One of the many things a person has to get used to when they move to Costa Rica is the level of service you can expect. I’ve already written about customer service issues before, but today I’m talking specifically about expectations versus the reality of reliable service.

Take for example something so simple as water. I am lucky if I have water in my house four out of seven days of the week. This has gone on for two years. I guess this is normal. Certainly I don’t see anyone picketing in front of town hall or refusing to pay their ($4) monthly bill.

Can you imagine only having water in the US or Canada for 4 out of 7 days per week? People would be rioting in the streets! Here we just say, “Oh. We don’t have water again today.”